TroubleshootingCannot Log In

Can't Log In

Resolve login issues quickly.

Symptoms

  • Error message: "Invalid credentials"
  • Forgot password link not working

Quick Fix

Check credentials

Ensure username and password are correct. Watch for Caps Lock.

Reset password

Click Forgot Password? on the login page and follow prompts.

Contact support

If issues persist, email support@schoolmanager.com with your username.

Multiple failed attempts will temporarily lock your account.